Privacy Policy

SMART ("SMARTS," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our platform, website, and services (collectively, the "Services").

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, you must discontinue the use of our Services immediately.

1. Information We Collect

We collect various types of information to provide and improve our Services. This includes but is not limited to:

1.1 Personal Information

We may collect personal details that identify you directly, including:

• Account Information: Your name, email address, phone number, and other registration details.
• Identity Verification Data: Government-issued identification or other documentation to comply with legal requirements such as Know Your Customer (KYC) and anti-money laundering (AML) regulations.

1.2 Transaction Data

Data generated through your interaction with our platform, such as:

• Cryptocurrency trades, deposits, withdrawals, and account balances.
• Payment details including linked wallets, card information (if applicable), and transaction history.

1.3 Technical and Usage Data

Collected automatically when you interact with our Services, including:

• Internet Protocol (IP) addresses.
• Device information, browser type, and operating system.
• Session logs and activity details, including timestamps.

1.4 Third-Party Data

We may receive additional information about you from:

• Payment processors or external financial services.
• Data integrations or applications you authorize.

2. How We Use Your Information

We utilize the collected information for various purposes to enhance and secure your experience on our platform:

2.1 Provision of Services

• Enable account creation, identity verification, and access to the Services.
• Process your transactions efficiently and securely.
• Offer personalized features and functionality tailored to your preferences.

2.2 Platform Security and Compliance

• Monitor for suspicious activities, fraudulent transactions, and unauthorized access.
• Comply with regulatory requirements and applicable laws.
• Maintain records for audit, dispute resolution, and legal purposes.

2.3 Service Improvement

• Analyze user interactions to identify trends and improve usability.
• Conduct research to optimize platform performance and introduce new features.
• Ensure compatibility across devices and networks.

2.4 Communication

• Notify you about platform updates, changes to this Privacy Policy, and important announcements.
• Respond to inquiries, support requests, or complaints.
• Provide information about relevant promotions, offers, or events (if you have opted in).

3. How We Share Your Information

We do not sell or rent your personal information. However, your information may be shared with third-party vendors to process payments efficiently, deliver essential analytics tools, and ensure smooth technical support. These providers are contractually obligated to handle your data responsibly and use it solely for the purposes outlined in our agreements.

Legal and regulatory compliance is another area where your data may be disclosed. For instance, SMART may cooperate with law enforcement, regulators, or other authorities to meet subpoenas, court orders, or mandatory reporting requirements. This helps us uphold legal standards and protect the integrity of our Services.

In the event of a business transfer, such as a merger, acquisition, or sale, your information may be transferred to the new entity. We will ensure you are notified of such changes through clear communication, either via email or platform announcements, to maintain transparency.

These data-sharing practices are designed to ensure that your information is used responsibly and securely while enabling SMART to provide you with high-quality Services.

4. Data Protection and Security

SMART adopts a multi-faceted strategy to ensure the security of user information. From robust encryption protocols to proactive monitoring, we employ every reasonable measure to safeguard your data.

Encryption is a cornerstone of our security measures. All data transmitted through the platform is encrypted using advanced protocols like TLS (Transport Layer Security), ensuring that sensitive information remains inaccessible to unauthorized entities. Similarly, data at rest is secured with strong encryption standards to prevent breaches.

To stay ahead of emerging threats, SMART performs regular security audits and system updates. These audits identify vulnerabilities that could compromise data integrity, while updates fortify our defenses against the latest cyber risks.

User accounts benefit from enhanced security through Multi-Factor Authentication (MFA). By requiring additional layers of verification, MFA minimizes the risk of unauthorized access. We encourage all users to enable this feature for optimal protection.

Access to sensitive data is tightly controlled within SMART. Authorized personnel must adhere to strict access protocols, and all activities are monitored to detect and prevent any irregularities. Our data retention policies are designed to balance operational requirements and privacy. Information is kept only as long as necessary for its intended purpose or as required by law. Once the retention period ends, data is securely deleted or anonymized.

Together, these measures reflect SMARTS' unwavering commitment to providing a secure and reliable environment for its users.

5. Your Rights

We are committed to respecting your privacy rights under applicable laws. These include:

5.1 Access and Correction

• Request a copy of the personal data we hold about you.
• Update or correct inaccuracies in your information.

5.2 Data Deletion

• Request the deletion of your personal data, subject to regulatory or operational requirements.
• Understand that certain data may need to be retained for compliance purposes.

5.3 Communication Preferences

• Manage your marketing preferences or opt-out of promotional communications.
• Continue receiving essential platform notifications regardless of marketing preferences.

6. Cookies and Tracking Technologies

We use cookies and similar tracking mechanisms to enhance your experience. These include:

• Session Cookies: To maintain your session and authenticate your access.
• Performance Cookies: To analyze how you use the platform and improve performance.
• Advertising Cookies: To deliver relevant promotional content based on your preferences.

You can manage your cookie preferences via browser settings. Disabling cookies may limit functionality on the platform.

7. International Data Transfers

Your personal data may be processed in jurisdictions with different data protection laws. By using our Services, you consent to such transfers. We ensure that appropriate safeguards are in place to protect your data.

8. Updates to This Privacy Policy

SMART reserves the right to modify this Privacy Policy at any time. Material changes will be communicated through platform notifications or email. Continued use of the Services constitutes acceptance of the revised policy.

SMART is committed to ensuring transparency and protecting your privacy. Please review this policy regularly to stay informed about how we handle your data.